Our mission statement
To be the most trusted, innovative and customer-centric Pet Store in the nation.
Why Us? ![Cat Emoji]()
We are a modern independent Irish pet store store who punches above its weight both locally and nationally.
Our mission
Starting out as a small independent bricks and mortar business back in 2018, Dec’s Pets has grown from a local pet store into one of the fastest-growing eCommerce brands in the nation. The brainchild of Declan, (the clue is in the name) and Anna O’Keeffe who have over 15 years of experience in the pet industry They work alongside a team that also consists of their 3 children Dec (Junior) who looks after all things digital and the eCommerce side of the business. Aoife who is the head of the grooming department and Joe who heads up the marketing team.
It’s a real family affair. We all came together to create something special as we all have a passion for animals.
Our values
Everyone in Dec’s Pets embodies our core values. We strive to continuously evolve as a business and we want to break the mould, be different but also ensure we offer the best level of service to our customers.
Our values guide us in everything we do and our purpose is to create a real meaningful impact for our customers, partners and the communities that we live in.
Transparency
We aim to be the most transparent and honest business out there. We don’t shy away from anything our customers and partners want to know and we will always be truthful with everyone.
Animal lovers
Everyone in Dec’s Pets has a great level of care towards animals and we ensure that it's at the heart of our business. Declan is on the board of the WSPCA locally and we are at the centre of animal welfare within County Wexford.
You come first
We put our customers first and being customer-centric is at the core of our business. Every decision we make is based on what we feel our customers want and we always strive to surprise and delight people.
Sculpting the future
We take risks, innovate, and try to create a bright, modern future for our business and the pet market. Being forward-thinking has always been our mantra through the products, the level of service and the technological advancements we offer.
We care
We care about the world and the society we live in. We continually give back to animal charities and help and support the local community as much as we can. We plant trees and help rescue plastic waste. We want to create a sustainable future for the business and we aim to be carbon neutral in 2023.
Punching above our weight
We are a small team but that doesn’t mean that we shy away from new initiatives, ideas and innovations and we aim to be first to market with a number of creative projects that solve problems for pet consumers.
Building a community
We want to connect the dots within the pet market and build a community of like-minded people and businesses that we partner and work with every day.
We believe everyone is Equal
We treat everyone the same. This includes our customers, suppliers and employees regardless of colour, creed or gender.
Our team
Meet the team behind everything here at Dec's Pets.
Want to be a part of the team?
Got some questions? Want to know more? Just want to chat about your pets? We’d love you to bend our ears.